Angela Redfield

We truly enjoyed our trip to Fiji. We travel often and About Australia made the trip easy and enjoyable by providing the travel itinerary. They were very friendly and helpful and provided the necessary travel documentation in a timely manner. We will definitely use them again. The only suggestion I would have is timing. We arrived at the hotel from San Francisco approximately 6:30 a.m. and our room was not ready until 2:00 p.m. and they could not move us to another room because they were at 110% capacity. We were quite tired from the long trip so it was very inconvenient. The same thing happened on our check-out date. We at to check-out at 11:00 a.m. however our flight did not leave until 10:10 p.m. and they were at 98% capacity so we could not get a late check-out time. I suggest working out check-in and check-out times better with the hotels for clients that have long flights and arrive very early or leave very late. That was very frustrating. That is the reason I did not give you five stars.